Cancellation and Refund Policy
Once an order has been placed and payment has been made, we accept cancellations till the time we have not shipped your order. In case we have already shipped your product, it won’t be possible to cancel your order.
In such case the order amount is Refunded but the Cancellation Fees of charged by the Bank may be deducted.
The amount will be refunded only to the beneficiary of the card/account holder from which the payment has been made.
Exchanges will only be accepted face to face in our retail stores or by courier (self shipped) by the buyer with all tags intact and only after proper checking and acceptance of the showroom staff.
Once we have received an accepted your cancellation request, you will be refunded within 7 working days.
In case of any dispute, the decision of Aunty’s Shop Management shall be final and binding upon the concerned party.
All disputes to be adhered to Guwahati Jurisdiction.